Why Am I Not Receiving Emails from PZU iFlota?

If you are not receiving emails from PZU iFlota, it could be due to email delivery issues or settings within your email provider. Here are some steps to identify and resolve the issue:

1. Check Your Spam or Junk Folder

  • Emails from PZU iFlota might be flagged as spam by your email provider. Ensure you check your spam or junk folder.

2. Whitelist the PZU iFlota Email Address

  • Add the PZU iFlota email address pzuiflota@vivadrive.io to your safe sender list or address book. This ensures emails from this address bypass spam filters.

3. Verify Your Email Address

  • Log in to your PZU iFlota account and ensure that your registered email address is correct. A typo in your email address could prevent you from receiving emails.

4. Corporate Email Restrictions

  • If you are using a corporate email (e.g., yourname@company.com), your organization might block external emails for security purposes.

5. Check for Delivery Issues

  • If you still do not receive emails, it’s possible there are delivery issues on the server side.
    • Solution: Reach out to PZU iFlota Supportvia:
      • Chat: Use the chat widget in the bottom-right corner of the platform.
      • Email: Contact pzuiflota@vivadrive.io from an alternate email account.

6. Try a Different Email Address

  • If the issue persists, update your account with a different email address. Make sure the new email is functional and accessible.

7. Test Email Delivery

  • Request a test email from the PZU iFlota support team to verify if the issue is resolved.


By following these steps, you can ensure that you receive all essential communication from PZU iFlota without disruptions. If the issue persists, contact the support team for further assistance.