I Cannot Find My Access Token

If you are unable to locate your access token for the PZU iFlota system, follow these steps to retrieve or resolve the issue:

1. Check Your Email

  • Access tokens are sent to you by the PZU represnetaive, check your email address that your provided to your PZU representative.
  • If you don’t see it in your inbox, check your spam/junk folder.

2. Contact Your PZU Representative

If you cannot find the email or believe you haven’t received your access token:

  • Reach out to your PZU iFlota account manager or representative.
  • Provide your name, company name, and any relevant account details to assist them in locating your token.

3. Request Support

If you are unable to retrieve your token from the email or your representative:

  • Chat Support: Use the chat icon in the bottom-right corner of the PZU iFlota platform to contact support.
  • Email Support: Write to pzuiflota@vivadrive.iowith the following details:
    • Your full name and company name.
    • The email address associated with your PZU iFlota account.
    • A brief explanation of the issue.

4. Token Expired or Invalid?

If your token is no longer valid or expired:

  • Inform your PZU representative, who will guide you through the process of generating a new access token.

5. Additional Notes

  • Ensure that the email associated with your PZU iFlota account is correct and accessible.
  • Tokens are unique and tied to your account; avoid sharing them with unauthorized personnel.

By following these steps, you can locate or request a new access token to regain full access to the PZU iFlota system.