I Cannot Log In to PZU iFlota

If you are unable to log in to your PZU iFlota account, follow these steps to troubleshoot and resolve the issue:

1. Verify Your Credentials

  • Double-check your email and password: Ensure you are entering the correct credentials.
  • Caps Lock or Keyboard Issues: Make sure Caps Lock is off, and your keyboard is functioning properly.

2. Reset Your Password

If you forgot your password:

  1. Go to the login page.
  2. Click on the "Forgot Password?" link.
  3. Enter your registered email address.
  4. Follow the instructions sent to your email to reset your password.

3. Check Account Activation

  • Ensure your account is activated. If you haven't received an activation email, check your spam/junk folder.
  • If the activation link has expired, contact PZU iFlota support for assistance.

4. Browser or System Issues

  • Clear Cache and Cookies: Clear your browser's cache and cookies, then try again.
  • Use a Supported Browser: Ensure you are using a compatible browser (e.g., Google Chrome, Microsoft Edge).
  • Disable VPN: If you're using a VPN, try disabling it and logging in again.


5. Contact Support

If you’ve tried all the above steps and still cannot log in:

  • Chat Support: Use the chat icon on the PZU iFlota website or app.
  • Email Support: Send an email to pzuiflota@vivadrive.iowith the following details:
    • Your registered email address.
    • A description of the issue (e.g., error messages received).
    • Screenshots (if applicable).

Additional Tips

  • Ensure your internet connection is stable.
  • If you're using a corporate account, confirm with your administrator that your account is active.

Following these steps should help you resolve login issues and regain access to your PZU iFlota account.