Access tokens are crucial for logging in and accessing the PZU iFlota system. If your access token does not work, follow these steps to resolve the issue:

1. Verify Your Access Token

  • Check Email : Ensure you are using the correct access token sent to your registered email or phone number.

  • Check for Expiry: Access tokens are time-sensitive and may expire after a certain period.

2. Request a New Access Token

  • In order to get a new token, you would have to contact your PZU account representative.

3. Clear Browser Cache and Cookies

Sometimes browser settings can interfere with token validation. Clear your browser cache and cookies, then try logging in again.

4. Ensure Correct System Settings

  • Network Connection: Verify that you have a stable internet connection.

  • Browser Compatibility: Ensure you are using a supported browser (e.g., Chrome, Firefox, or Edge).

5. Contact Support

If the issue persists, contact the PZU iFlota support team:

  • Chat Support: Use the chat icon located in the bottom-right corner of the PZU iFlota login page.

  • Email: Write to us at pzuiflota@vivadrive.io with the following details:

    • Your registered email address.

    • A description of the issue.

    • Any error messages you encountered.

Additional Tips

  • Do Not Share Your Token: Access tokens are unique to your account and should not be shared with others.

  • Keep Information Updated: Ensure your email and phone number in the system are up to date to avoid missing important communication.

By following these steps, you can quickly resolve issues related to access tokens and regain access to the PZU iFlota system.