1. Introduction

Read carefully the Terms of Service, which contain the rules for concluding Agreements on the distribution of the PZU iFlota Application powered by VivaDrive ("Application") by the Administrator, the terms and conditions for the provision of Services and the rules for using the Application, as well as the mutual rights and obligations of the parties - the Administrator and the Client, within the scope of the established cooperation.

The application is an internet application (CRM) in the web model, which supports the work of the fleet manager, among others, by collecting data on the fleet (vehicles, drivers, operating costs) "Fleet data", providing information on concluded insurance contracts and motor vehicle damages, providing the possibility of reporting motor vehicle damages, the possibility of reporting vehicles for insurance, providing the possibility of signing an insurance contract for new vehicles.

The application also has a unique Insurance and e-learning Module prepared in cooperation with PZU SA, based on data provided by PZU SA. The aim of these functionalities is to improve the safety of fleet drivers and reduce the costs of maintaining the car fleet.

These Terms of Service apply to all agreements concluded with the Administrator, including via the following websites: <strong>www.pzuiflota.pl</strong>.

2. Definitions

The following definitions should help you better understand this document.

• a) Administrator – VivaDrive Polska Sp. z o. o. with its registered office in Warsaw, at 56/66 Dobra Street, 00-312 Warsaw, entered into the Register of Entrepreneurs of the National Court Register, maintained by the District Court for the capital city of Warsaw in Warsaw, 12th Commercial Division of the National Court Register under the KRS number 0000789919, with the Tax Identification Number (NIP) 7010929600 and the REGON statistical number: 383580710, with the share capital of PLN 11,250;

• b) Client – a natural person conducting business activity, a legal person or an organizational unit without legal personality, to which the law grants legal capacity, commissioning the Administrator to provide Services by registering in the Application or placing an order,

• c) Website – the Administrator’s website available via the above-mentioned websites,

• d) Application – a fleet and cost management system created and made available by the Administrator, without the use of telematics devices,

• e) Fleet data – data regarding the operation of the fleet of passenger and/or heavy goods vehicles collected by the Application. Fleet data includes information about vehicles, drivers, costs related to the operation of the fleet, i.e. fuel costs and fuel cards.

• f) Web model (Software as a Service) – e-service consisting in remote provision of the Application Service via the Internet, without the need to install and run it on the Client's server,

• g) Service – tools and other services supporting the management of the Application, made available on the Website by the Administrator under the terms of this document,

• h) Additional Services – Services selected by the Client outside the standard Offer,

• i) Offer – individual terms and conditions for the distribution of the Application within the Software as a Service Model, in accordance with these Terms of Service

• j) Agreement – a contract for the provision of Services concluded between the Administrator and the Client electronically or using one of the Services administered by the Administrator,

• k) Subscription – a lump sum of money collected from the Client in the form of a recurring fee in exchange for using the Application, settled on an annual or monthly basis,

• l) Additional Fee – remuneration paid by the Client for Additional Services in accordance with the Offer,

• m) Billing Period – a precisely defined time period, monthly or annually, for which the settlements for the use of the Application are made,

• n) PZU SA - Powszechny Zakład Ubezpieczeń Spółka Akcyjna with its registered office in Warsaw at al. Jana Pawła II 24, 00-133 Warsaw, entered into the register of entrepreneurs maintained by the District Court for the capital city of Warsaw in Warsaw, 12th Commercial Division of the National Court Register under KRS number 0000009831, NIP: 526-025-10-49, with the share capital of PLN 86,352,300, fully paid up. Partner Services PZU iFlota powered by VivaDrive,

• o) PZU Client – a natural person conducting business activity, a legal person or an organizational unit without legal personality, which uses insurance cover provided by PZU SA under the Insurance Contract, for at least one fleet car,

• p) Insurance contract - concluded with PZU SA, concerning the fleet of passenger cars and trucks:

• a. Annual PZU Auto OC contract

• b. Annual PZU Auto AC contract

• c. Annual PZU Roadside Assistance contract

• d. Annual PZU Auto Szyba contract

• e. Annual PZU Auto NNW contract

• f. Annual PZU NNW Max contract

• g. Annual PZU Ochrona contract

• h. Annual contract PZU Legal Protection

• i. Annual PZU Auto OC Border Insurance contract

• q) Insurance data – data relating to the insurance of fleet vehicles, i.e. information on concluded insurance contracts and vehicle damage in the fleet.

• r) GDPR - Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

3. Offer

• a. All materials, brochures, price lists and other documents made available by the Administrator on the Services, as well as in any other way, do not constitute an Offer, and therefore their content, the specification of the Application, as well as the price are not binding on the Administrator. The Client may not, on the basis of this information, demand that the Administrator conclude an Agreement on specific terms.

• b. All illustrations, descriptions available in brochures, price lists or other documents available on the Administrator's Services, or in materials provided to the Customer by the Administrator are for information purposes only and do not constitute an Offer under the law.

• c. Any accidental errors and obvious mistakes in the content of the Offer are subject to correction by the Administrator and do not constitute grounds for seeking compensation from the Administrator.

4. Conclusion of the contract

• a. The Agreement is concluded by means of Registration in the Application.

• b. The Agreement lasts as long as the Customer has an account in the Application or until the Customer or the Administrator cancels the Agreement in accordance with the provisions of this document.

• c. If the Customer creates an account in the Application on behalf of a company or other entity, he or she declares that he or she has the power of attorney to represent the given company and accept these Terms of Service on its behalf, and thus conclude an Agreement with the Administrator.

• d. An agreement that has been accepted by the Administrator cannot be canceled without his written consent.

5. Subject of the Agreement

• a. The subject of the Agreement is access to the Application

• b. The condition for the Client to use the Application is:

• i. the Client has the status of an entrepreneur within the meaning of Art. 4 of the Act of 6 March 2018 – Entrepreneurs' Law (Journal of Laws 2018, item 646, as amended)

• ii. being a PZU Client

• iii. possession of a token allowing access to the Application. The Client may receive the Token from the PZU SA Customer Relationship Manager

• c. The Client registers in the Application by verifying the token received from PZU SA and by logging in to the Application by indicating the Login and Password received.

• d. As part of the Service, the Customer may:

• i. Add and view data about vehicles in the fleet

• ii. Add and view data on drivers in the fleet

• iii. Add and view fleet cost data

• iv. view the Insurance Data provided in the Insurance Module

• v. participate in surveys made available as part of the Insurance Module

• vi. Use educational materials and reports within the Insurance Module

• vii. Familiarize yourself with fleet and insurance statistics

• viii. Export data to .csv and .xls file.

• e. The Client may use the Application only to the extent specified in this document, unless the Agreement concluded with the Administrator provides otherwise.

• f. The Administrator reserves the right to change the method of access to the Application if this is required in order to comply with security rules or other requirements imposed by law.

• g. The Administrator may request that certain data be provided to him within a time specified by him, as well as not to use the Application for a specified period of time due to the need to perform work related to updating the Application.

6. Terms and conditions of service provision

• a. The Administrator provides Services in the scope selected by the Client, exercising due diligence.

• b. Access to the Application is only possible for entities that have previously registered.

• c. The Administrator reserves the right to block the Customer's account in the event of:

• i. breach by the Client of the provisions of this document

• ii. using your account in a manner that is unlawful or violates the Terms of Service.

• iii. justified doubts as to the veracity of the data entered during registration

• iv. other situations indicated in this document.

• d. The Client is informed about the blocking of the account immediately after it has been made via a message sent to the Client's email address provided during registration.

7. Insurance Module in the Application

• a. What is the Insurance Module?
  An important element of the Application is the Insurance Module prepared in cooperation with PZU SA "Insurance Module". The Administrator ensures the use of the Insurance Module, which provides the following insurance functionalities:

• i. information on concluded insurance contracts and motor vehicle damages

• ii. the possibility of reporting traffic damages

• iii. possibilities of registering vehicles for insurance

• iv. possibility of completing surveys regarding preventive aspects

• v. the possibility of using educational materials and reports prepared by PZU SA. The materials are intended to help managers manage fleet risks and optimize the costs associated with running a fleet of vehicles.

• b. Application Availability?

• i. The application is available to all PZU customers.

• ii. The PZU Client may use the Application continuously from the moment of activation of the Application until the end of the Insurance Contract, subject to point 12.a.

• iii. Upon expiry of the Insurance Contract, the Application and Insurance Module shall cease to be active.

• iv. The Application is not available to entities - individuals conducting business activities, legal entities or organizational units without legal personality to which the act grants legal capacity, who are not PZU Clients.

• c. How does the Application and Insurance Module work?

• i. The PZU Client receives a special one-time access token to the Application from his/her PZU SA Account Manager.

• ii. The token can be used by the PZU Client on the application home page at pzuiflota.pl. The token is used to verify whether the interested entity is a PZU Client.

• iii. After correct verification of the token, the interested entity may sign the Agreement with the Administrator for access to the Application and register an account in the Application. After completing these steps, the Client has access to the Application.

• iv. When the Application is launched for the first time, the Client must provide the token again in order to provide Insurance Data in the Application, within the Insurance Module. After accepting all consents, the system is ready for use. The Client can start managing the fleet using the Application.

• d. Who has access to the Data?

• i. The Administrator ensures that he/she does not have access to the Insurance Data sent to the Insurance Module. Only the Client has access to his/her own Insurance Data in the Application.

• ii. The Administrator ensures that PZU SA has no access to the Client's fleet data stored in the Application.

• e. Termination of use of the Application

• i. The Customer loses the right to use the Application in several situations described in point 12, i.e.

• 1. The Application Client ceases to be a PZU Client

• 2. The Administrator withdraws from the Agreement

• 3. The Client will terminate the Agreement

• ii. When the use of the Application is terminated, the Client has two possible scenarios

• 1. End use of the Application with the option to archive your data. The Client has 14 days to do so.

• 2. Transfer your fleet data to other systems offered by the Administrator, i.e. Digital Fleet and Digital Fleet Basic systems, available at www.vivadrive.io. The Client has 14 days to do so.

• iii. At the time of termination of use of the Application

• 1. After 14 days, the Customer loses access to the Application and the Fleet Data and Insurance Data stored therein.

8. Rights and obligations of the Client

• a. The Customer is responsible for maintaining the security of his/her login details and not disclosing them to third parties.

• b. The customer is obliged to:

• i. providing true and complete data during Registration

• ii. timely payment of the costs of the Services

• iii. immediate update of the Client's data in the event of any changes.

• iv. The Customer may not introduce illegal or harmful content into the Application.

9. Cena

• a. The prices expressed in the Offer are gross prices.

• b. The Administrator reserves the right to change prices.

• c. In the event of a price change, the Administrator will inform the Customer in writing (via the Application or by e-mail) in advance.

• d. If the Customer does not accept the price change, he or she may terminate the Agreement by informing the Administrator of this fact by sending an e-mail to iflota@vivadrive.io while maintaining the provisions of this document.

10. Payment Terms

• a. After Registration, the Customer is given the opportunity to use the Offer under the terms of this document and at the prices specified therein.

• b. The Subscription Fee is available in the price list at www.pzuiflota.pl. The application is available only to PZU customers

• c. The fee for Additional Services is determined based on the price list available at www.pzuiflota.pl.

• d. The Subscription Fee will be charged from the date of conclusion of the Agreement or from the time specified in the Offer.

• e. The Billing Period is one calendar year and begins on the actual date of registration. Subsequent Billing Periods begin on the first day of the month 12 months later and last 12 months.

• f. In the event of withdrawal from the Agreement by the Administrator, termination of the Agreement by the Client or termination of the Agreement due to the fact that the Client ceases to be a PZU Client, the annual Subscription Fee shall not be refunded pro rata.

• g. The remuneration is paid at the beginning of the Settlement Period, unless otherwise stipulated in the Agreement.

• h. Failure to terminate the agreement by the Customer (via e-mail or via the contact form) will result in further provision of Services and charging of Subscription fees in accordance with the applicable price list.

• i. If the Customer fails to pay the amount due within 7 days from the date of calculating the Subscription Fee, despite being requested to do so by the Administrator via e-mail to the address provided by the Customer and via a message displayed in the Application requesting the Customer to make the payment, the Customer's Account will be blocked until the amount due is paid.

• j. In the event of an account blockade, the Administrator grants the Client an additional 14-day payment period. In the event of an ineffective request, the Administrator has the right to terminate the Agreement with immediate effect.

• k. The Client consents to the issuing and sending of invoices electronically.

• l. Invoices are available after payment in the Application panel, in the My Account tab.

11. Payment operator

Below is a list of entities providing payment services to the Administrator:

• a. Przelewy24 - the internet service of the DialCom24 Group, within which PayPro SA - Settlement Agent - operates an authorization and settlement system based on the decision of the President of the National Bank of Poland No. 1/2011 of 1 April 2011 and provides payment services as a domestic payment institution based on the decision of the Polish Financial Supervision Authority of 10 June 2014, entered into the register of payment services together with DialCom24 Sp. z o. o. - Payment Agent - under number IP24/2014 (available at https://erup.knf.gov.pl/View/). The activities of PayPro SA as a Domestic Payment Institution are subject to supervision by the Polish Financial Supervision Authority.

12. Conditions for withdrawal from the contract

• a. The Administrator has the right to withdraw from the Agreement in whole or in part if:

• ii. The Client does not provide all the information necessary to perform the Agreement

• iii. it is the result of reasons beyond the Administrator's control

• b. The Administrator shall not be liable for any damage (damnum emergens) or lost profits (lucrum cessans), including being obliged to pay compensation to the Client.

• c. If the Client fails to fulfil the obligations specified in this document, the Administrator may:

• i. block access to the Application for the Client and its employees

• ii. suspend the provision of services under the Agreement

• iii. pursue the amounts due to him through amicable proceedings or court proceedings.

• d. The Client loses the right to use the Application when he or she ceases to be a PZU Client. In such a situation, the Client has two options:

• a. Terminate use of the Application with the option to archive your data. The Client has 14 days to do so.

• b. Transfer your fleet data to other systems offered by the Administrator, i.e. Digital Fleet and Digital Fleet Basic systems, available at www.vivadrive.io. The Client has 14 days to do so.

• e. The Client is entitled to terminate the Agreement at any time, provided that the termination notice should be submitted no later than seven days before the end of the current Settlement Period. Termination may be made in the following manner:

• i. via email to iflota@vivadrive.io

• ii. via the contact form available on the Administrator's Website

• f. If the Customer submits a notice of termination during the Billing Period, the termination will become effective after the end of the current Billing Period, only after the Customer has paid all outstanding amounts.

• g. In the event of non-payment within the time specified in the Agreement, the Agreement shall remain in force until the entire debt has been repaid.

• h. Termination of the Agreement does not result in the Administrator being obliged to refund any amounts already paid.

• i. The Agreement may be canceled only by the Administrator and with his written consent.

• j. The Administrator may terminate the Agreement with a 30-day notice period.

13. Rules for submitting complaints/claims/applications

• a. The Customer has the right to submit a complaint regarding the use of the Application at any time.

• b. The subject of the application may also include matters relating to improving the functioning of the Application, streamlining work or expanding the Offer.

• c. Complaints should be submitted via e-mail to iflota@vivadrive.io or via the contact form available through the Administrator's Website.

• d. The complaint should include:

• o Customer Name and ID

• o Description of the event or subject of the complaint

• o Email address to which the response should be sent.

14. Deadline and method of handling complaints

• a. The Administrator shall consider complaints within 14 business days from the date of receipt of the complaint from the Client, unless the Client:

• o did not describe the subject of the complaint in a way that would allow it to be considered,

• o did not provide data enabling the identification of the Client

• o did not provide other required data

• b. In the case referred to in point 13.a, the time limit for considering the complaint starts from the day on which the Customer provides the Administrator with the missing information.

• c. In particularly complicated cases, the period referred to in point 12 may be extended to 28 business days. Particularly complicated cases are considered to be the need for the Administrator to obtain additional information from third parties (e.g. payment operator).

• d. The Administrator sends the response to the complaint to the e-mail address provided by the Client.

15. Disclaimer

• a. The Administrator's liability for interruptions or difficulties in using the Application is excluded if the following occur:

• i. circumstances beyond the Administrator's control (e.g. force majeure, third parties or the Client)

• ii. the need to repair or modify the Application which is the subject of the Agreement

• b. The Administrator shall not be liable to the Client for any loss of profits (lucrum cessans) or any damages (damnum emergens), indirect losses, costs and other liabilities incurred by the Client in connection with the performance by the Administrator of its obligations related to the performance of the Agreement, in particular in connection with the use of the Application and the provision of services.

• c. The Administrator is not responsible for the data, content and materials entered by the Client or third parties to whom the Client has granted access to the Application.

• d. The Administrator shall not be liable for the content of the regulations made available by the Client regarding the provision of services to its clients, nor for the Client's failure to fulfil the obligations regulated by law.

• e. The Administrator shall not be liable for any damage caused by the provision of false, outdated or incomplete data by the Client or its employees and clients via the Application.

• f. The Administrator has the ability to view, verify and evaluate data, information and other materials posted by the Client and its employees and clients via the Application.

• g. The Administrator shall not be liable for failure to perform or improper performance of services by telecommunications operators with whom the Customer has concluded agreements, resulting in interruptions or lack of access to the Administrator's Application.

• h. The Administrator shall not be liable for any actions of the Client, his employees and clients, and in particular for any damage suffered by third parties as a result of these actions.

• i. By using the Service, the Client releases the Administrator from liability for any damage, costs or expenses incurred in connection with the loss or damage of any equipment, including equipment belonging to third parties, in connection with your actions or the actions of your employees in connection with the use of the Application and the provision of services by the Administrator.

• j. The Administrator's liability referred to in this chapter applies both to any actual damage (damnum emergens) and lost profits (lucrum cessans) resulting from the Client's failure to comply with the provisions of this document or other documents provided by the Administrator.

16. Protection of personal data

• a. The administrator of personal data provided by the Application Clients within the Program is VivaDrive Polska sp.zoo

• b. In order to ensure the security of the data entrusted to us, we have developed internal procedures and recommendations to prevent unauthorized persons from accessing the data. We control their implementation and constantly check their compliance with the relevant legal acts - the Personal Data Protection Act, the Act on Providing Services by Electronic Means, as well as all types of implementing acts and acts of Community law.

• c. Customers' personal data will be processed for purposes related to the operation of the Application, i.e. for the purpose of:

• i. registration of entities as Clients of the Application

• ii. using the Application to manage the Client's fleet

• iii. consideration of any complaints

• iv. pursuing and defending against claims.

• d. The Customer's data will be processed for the purpose of implementing the Agreement and providing the Application Service pursuant to Article 6 paragraph 1 letter b of the GDPR.

• e. Personal data of Clients will also be processed for the purpose of fulfilling public law obligations, if any are applicable – in connection with the necessity of their processing to fulfill legal obligations incumbent on the Administrator, in particular the Accounting Act and the Tax Ordinance Act – for periods resulting from these legal provisions.

• f. Personal data left on the website will not be sold or made available to third parties, in accordance with the provisions of the GDPR.

• g. The Client's personal data will be stored until the Agreement is in force. After this period, the data will be processed for the limitation period for claims and for further periods provided for by law, including in particular accounting regulations and tax regulations. To the extent that the basis for processing is consent, the Client's personal data will be processed until it is withdrawn.

• h. The processing of personal data will take place within the territory of the European Union.

• i. The customer has the right to request:

• i. access to your personal data, obtain confirmation as to whether your personal data are being used, obtain a copy thereof and obtain information on, among others: the purposes of use, categories of personal data, categories of recipients to whom the personal data have been or will be disclosed, the planned period for which the personal data were stored, the source from which we obtained them (Article 15 of the GDPR);

• ii. exercising the right to data portability, i.e. receiving a copy of the personal data provided to the Controller and forwarding it to the Client or another designated entity in a commonly used, computer-readable format, if the personal data are processed on the basis of consent or for the purpose of performing a contract (Article 20 of the GDPR);

• iii. rectification of personal data when they are incomplete or incorrect (Article 16 of the GDPR);

• iv. to delete all or some of your personal data (Article 17 of the GDPR) if:

• 1. The Client has withdrawn consent and the Administrator has no other legal basis for processing this data

• 2. the Client's personal data are no longer necessary for the purposes for which they were collected or processed

• 3. The Client filed an objection which the Administrator considered justified

• 4. the Customer's personal data is used unlawfully;

• v. to limit the processing of personal data (Article 18 of the GDPR), i.e. to request that the Administrator ceases to process them (this does not apply to the storage of personal data), in situations where the Customer

• 1. questions the accuracy of his/her personal data - then the Administrator will limit their use for the time needed to verify the accuracy of the Customer's data

• 2. questions the lawfulness of personal data processing

• 3. The Administrator no longer needs this data, but the Client needs it to establish, pursue or defend his claims.

• 4. has objected to the processing of his or her data – until the Administrator makes a decision as to the validity of the objection;

• j. objecting for reasons related to the specific situation of the Client to the processing of his/her personal data based on the legitimate interests of the Administrator. As a result of the objection, the Administrator will consider whether - due to the specific situation of the Program Participant - the protection of his/her interests, rights and freedoms outweighs the interests he/she pursues by using the personal data. If the objection proves to be justified and there is no other legal basis for using this data, the Administrator will delete it (Article 21, paragraph 1 of the GDPR);

• k. Providing personal data is voluntary, but necessary to conclude the Agreement.

• l. The Customer has the right to lodge a complaint with the President of the Personal Data Protection Office (www.uodo.gov.pl).

• m. Contact with the Data Protection Officer – iod@vivavdrive.io.

• n. The Administrator reserves the right to change the personal data protection policy of the Application, which may be affected by the development of Internet technology, possible changes in the law on personal data protection and the development of the Application. The Administrator will inform about any changes in a visible and understandable way

17. Compliance with law

• a. The Client represents and warrants that the use of the Administrator Services will be in compliance with all applicable laws and regulations. The Client is responsible for determining whether it may use the Services in light of its obligations under any laws. The Client may not use the Services for any unlawful or discriminatory activities

• b. If Customer is located in the European Economic Area (“EEA”) and/or distributes content through the Services, and/or otherwise collects information through the Services about individuals located in these countries (“EEA Member”), Customer consents, represents and warrants (as applicable) to the Administrator that:

• i. Obtain and store all necessary permissions and valid consents required to legally transfer data to the Services and to enable the lawful collection, processing and sharing of such data by the Administrator for the purpose of fulfilling the Agreement or in another manner indicated by the Client.

• ii. You will comply with all laws and regulations applicable to your use of the Services, including those relating to obtaining consent (where necessary) to legally submit content.

• iii. Subject to |DPA| ("Data Transfer Agreement"), which will apply when and to the extent that the Administrator processes personal data of customers protected by data protection regulations applicable in the European Economic Area (as defined in the Data Transfer Agreement). The Data Transfer Agreement specifies the obligations regarding data protection and security when processing personal data in connection with the Service and forms part of these terms and conditions.

18. Security in the PZU iFlota Application powered by VivaDrive

• a. The Administrator operates in accordance with leading industry standards and applies best practices in the field of security and data processing to ensure the security of the Customer's data.

• b. The Administrator applies security measures at all levels of the Application development cycle in order to continually create better, safer products and ensure security at every stage of software design. The Application, including new features, code and configuration changes, are subject to security assessments and analyses conducted by the Administrator's internal teams.

• c. Access to the Administrator's infrastructure and systems is constantly logged and monitored. The Administrator has implemented a program for monitoring, tracking and identifying threats in order to warn about risks and to investigate, triage and fix security-related faults.

• d. In order to ensure maximum protection of the Client's data and the protection of the Controller's infrastructure and systems, the Application operates on the basis of private infrastructure hosted in OVHcloud as part of the Hosted Private Cloud service. The dedicated server used by the Application meets the requirements of the ISO 27001, CSA STAR, SOC I and II type 2 and PCI DSS certificates. Compliance with the PCI DSS standard guarantees the confidentiality of data in the Application and provides solutions that meet even the most restrictive requirements applied by banks and payment companies.

19. Final provisions

• a. The Parties undertake to exercise due diligence in the performance of the concluded Agreements.

• b. The Administrator undertakes to supervise the proper functioning of the Application and to make the necessary updates.

• c. The Administrator reserves the right to make changes to the Websites, Applications or Services that do not constitute a modification of the material provisions of this document, including:

• o. resulting from changes in generally applicable legal provisions

• o. graphic design and functionality changes

• d. The Parties undertake to inform each other about any change of address, telephone number, e-mail address and any other data necessary for the performance of the Agreement. In the event of failure to comply with this obligation, all correspondence - including an invoice sent to the previous address or e-mail address, shall be deemed to have been effectively delivered.

• e. The Administrator reserves the right to make changes to the Terms of Service, about which the Administrator will inform the Customer electronically, to the e-mail address provided by the Customer.

• f. The change in the price list does not affect the prices of Services already paid for.

• g. In matters not regulated by this document, the relevant provisions of Polish law shall apply.

• h. Any disputes between the parties will be resolved amicably. However, if an amicable settlement is not possible, the competent court for the dispute is the court with jurisdiction over the seat of the Administrator.