Standard Registration and Payment Process:
Client Registration:
The company (PZU iFlota user and client of the Broker/Agent) must register first.
Registration is mandatory to grant consent for processing fleet data.
Payment Options:
Quick Payment via Przelewy24.
Bank Transfer (an invoice is sent to the email address provided during registration).
Account Activation:
After the PZU iFlota team confirms the payment, the account is activated.
A notification email is sent to the user.
If the Broker/Agent Pays for Access:
Client Registration:
The company (PZU iFlota user and client of the Broker/Agent) must register to grant consent for processing fleet data.
Payment Options:
Quick Payment via Przelewy24.
Bank Transfer (an invoice is sent to the email address provided during registration).
Request for Invoice Update:
Send an email to pzuiflota@vivadrive.io requesting an update to the invoice details.
Include the following information in the email:
Fleet company name.
Broker/Agent company name.
Broker/Agent’s NIP (tax identification number).
Email address to send the updated invoice.
Account Activation:
The account activation process remains the same after payment confirmation.
Troubleshooting and Assistance
If you encounter any issues:
Check the Knowledge Base:
Look for articles that may help resolve your problem.
Contact Us:
Chat Support: Use the chat window in the lower-right corner of the PZU iFlota page.
Email: Write to us at pzuiflota@vivadrive.io.
By following these steps, you can ensure a smooth registration, payment, and activation process for PZU iFlota, whether the client or the broker/agent handles the payment.